Shipping Policy

Last updated: August 16, 2026

Thank you for shopping with Starban.

We aim to process and deliver orders as efficiently as possible.

Order Processing

Orders are processed after successful payment confirmation or, where applicable, after confirmation of a cash-on-delivery order.

Processing times may vary depending on product availability, order volume, holidays, and other circumstances.

Shipping

Once your order has been shipped, you may receive shipping or tracking information where tracking is available.

Delivery times can vary depending on:

• Destination

• Shipping method

• Courier availability

• Weather conditions

• Public holidays

• Customs or regulatory procedures

• Other circumstances outside our control

Estimated delivery times shown on our website are estimates and are not guaranteed unless specifically stated otherwise.

Shipping Address

Please make sure your shipping information is correct before completing your order.

Starban is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Delivery Delays

Although we work with our shipping partners to deliver orders on time, delays may occasionally occur due to circumstances beyond our control.

If your order appears to be delayed, please contact us with your order number so we can assist you.

Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and contact us as soon as possible.

International Orders

For international deliveries, customs duties, taxes, import charges, or other fees may apply depending on the destination country. Where applicable, these charges may be the responsibility of the customer.

Contact Us

If you have questions regarding shipping or delivery, please contact Starban through our Contact Us page.